We always provide free support for first 6 months from the purchase date. If you’re about to purchase the item, you’ll have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.

Yes, you can! If you have less than 6 months remaining on a support item you’re eligible to renew your support.

What else is included?

• Answering all questions including technical about the item
• Help with defects in the item or included third-party assets
• Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
• Updates to ensure the item works as described and is protected against major security concerns
• Included version updates for all items

What's not included in item support?

• Installation of the item
• Hosting, server environment, or software
• Help from authors of included third-party assets

Item should be downloaded immediately after purchasing. You will get email with download link from Envato once you paid.

Also you can download your item:

• Hover over your username and click 'Downloads' from the drop-down menu.
• The downloads section displays a list of all the items purchased using your account.
• Click the 'Download' button next to the item and select ‘Main File(s)’ which contains all files, or ‘Licence Certificate and Purchase Code’ for the item licence information only.